Professional Support for NodeOPCUA
Get expert help, guaranteed response times, and security advisories directly from the creators of NodeOPCUA. Maximize your project's success and minimize risks with a Sterfive subscription.
From Community Support to Enterprise-Grade Assurance
Why a NodeOPCUA Subscription is a Smart Investment
"NodeOPCUA is a powerful open-source library, but deploying it in a critical production environment requires a different level of assurance. Our subscription service provides that safety net, giving you direct access to the core developers and ensuring your industrial applications are reliable, secure, and always up-to-date. It's about turning a great open-source tool into a dependable enterprise asset."
Etienne Rossignon - Creator of NodeOPCUA & CEO of Sterfive
Support Tailored for Your Role
Whether you're building machines, integrating systems, or running a factory, our support plans provide the assurance you need.OEMs & Machine Builders
Ship with Confidence
Embed NodeOPCUA into your products with the confidence that you have expert backing. Our support ensures your device connectivity is robust, secure, and maintainable for the long term, reducing your time-to-market and support overhead.
System Integrators
Deliver Projects Faster
Don't let complex OPC UA challenges derail your project timelines. Leverage our expertise to solve integration issues quickly, implement best practices, and deliver reliable solutions to your clients on time and on budget.
Enterprise End-Users
Ensure Operational Continuity
When NodeOPCUA is a critical part of your factory's infrastructure, you can't afford downtime. Our enterprise plan provides mission-critical support, security assurance, and direct access to the experts to keep your operations running smoothly.
Startups & Innovators
Build on a Solid Foundation
Focus on your core innovation, not on the intricacies of OPC UA. Our support helps you build a scalable and secure product from the ground up, giving you a competitive edge and peace of mind.
A Partnership for Success
Our support subscription is more than a help desk. It's a streamlined partnership designed to give you direct access to the core NodeOPCUA experts, ensuring your project's success.
- Private & Confidential Support
Use our dedicated GitLab portal to submit support tickets. All your questions, code, and our answers are kept strictly confidential and private.
- Expert & Timely Responses
Get fast, expert answers from the core developers. We offer guaranteed response times (SLA) and provide an initial response in under one business day on average.
- Priority Fixes & Early Access
Your bug reports get top priority. You'll receive proactive security advisories and get early access to hot-fixes and updated packages.
- Architectural & Versioning Guidance
Leverage our deep expertise for advice on system design, performance optimization, best practices, and managing complex NodeOPCUA versions and dependencies.
- Clear Contract & IP
A simple annual subscription gives you a license to our professional software and renews automatically. Your code remains yours, and we grant you a license to use any code we provide.
- Bilingual Communication
Our team is proficient in both English and French. We'll provide fluent, high-quality support in the language you're most comfortable with.
Choose the Right Plan for Your Needs
We offer a range of plans to fit your team's size and technical requirements, from development-phase support to mission-critical production assurance.
- Private Help Desk (Ticketing System)
- Best-Effort Response Time
- Security Advisories
- all features of the Basic plan
- Guaranteed Response Times (SLA)
- Access to Hot-Fixes for your version
- Architectural Guidance
- Priority Bug-Fixing
- all features of the Professional plan
- Highest Priority Support Queue
- Customizable SLA
- Direct Phone & Video Call Support
- Influence on the Roadmap
Basic
Ideal for developers and small teams getting started or in the early stages of a project.
Professional
The perfect fit for teams deploying NodeOPCUA in production environments.
Enterprise
Comprehensive support for mission-critical applications and large-scale deployments.
Ready to Secure Your Project?
Get the Peace of Mind an Expert Support Plan Provides
Don't wait for a critical issue to disrupt your operations. Choose a support plan today and build your industrial applications with the confidence that the NodeOPCUA experts have your back.
We are committed to helping you succeed. Our team of experts is ready to provide the support you need, from initial setup to ongoing maintenance and troubleshooting.